ADT® Authorized Dealer Serving Hartford, New Britain, Bristol & Surrounding Areas
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March 01, 2022

How To Reset Your Hartford System

An important advantage of getting your security system set up professionally is that you rarely find a reason to concern yourself with it. Even so, there may be a couple situations where you need to reset your alarms in Hartford. If you’re utilizing a smart command interface, a reset usually requires just a couple tap of a button following common events like false alarms and battery changes.

Check Your Instruction Manual Before Resetting Your Alarm

Here’s a simple yet valuable tip before you try to reset your Hartford home security system, consult your manual prior to proceeding. You’ll never want to undermine your system as a result of touching something incorrectly. Additionally, the process could change if you moved from a number pad to a fully digital system. Keep in mind that if you’re unable to figure out how to reset your system, don't hesitate to reach out to your trusted security specialists.

Resetting Your Hartford Security System Because Of A False Alarm

Generally, a false alarm happens because of a sensor that was tripped by accident. You may engage the central hub or open the ADT mobile app and hit the shield option and type in your unique passcode to turn off the alarms for these instances. You might get a call from your 24-hour monitoring specialists, but just tell them it was a false alarm.

Resetting Your Alarm When Experiencing A Power Outage In Hartford

If the power goes out due to lighting, strong winds, or other reasons, you may start to hear a repeated, high-pitched beep from your central command hub. This lets you know that your home’s defense is running off the secondary power source. To reset the alarm and silence the beeping, you should disarm/rearm the system.

Keep in mind, if your power outage lasts for an extended time, you could need a complete reset of your system. Pay careful attention to the directives in the instruction manual -- usually by putting in your PIN number and tapping the on/off button two times -- and you should be running fine. You could keep hearing the auxiliary power beeping, as it might not cease until the battery charges entirely. Call your home security agent if you continue to have difficulties with your ADT equipment 20 hours after power is restored.

Reset Your Home Security System After Changing A Battery

There will be infrequent times when you will have to change a battery in one of the devices in your security installation. To do this, you should set your system to "Test Mode" so you don't trigger an alarm by accident. When the new battery is put in place, remove the alarm out of test mode and resume normal operations. If the system fails to register the component or the battery icon stays on, you may have to perform a total reset of the system.

Resetting Your Hartford Security System When Adding Or Removing Someone

Adding and deleting personal codes can be done on your ADT Command hub and your ADT mobile app. You won’t need a reset of your alarm following the addition or deletion of a user or code. However, if you find yourself moving to a new home already equipped with an ADT alarm system, you'll want to reach out to your security specialists at (860) 288-4370 to establish a new service. The installer will go on site to upgrade components, set up more devices (if needed), and reset the system for you.

A Well-Designed Security System Is The Right Choice

Attempting to reset a home security system in Hartford will likely be frustrating if it fails to include clear devices and controls. If you’re ready to find your functional and powerful home protection system, dial (860) 288-4370 or submit the form below. We’ll be pleased to help customize the ideal security system for your residence.